When can I expect to receive my shipment? 

All orders are processed within 3-5 business days. Once processing is complete, your product will ship and shipping will take between 7-14 business days, depending on the availability of the carrier provider and location. For international orders, there may be additional delay due to customs or transportation delay due to natural events. We apologise in advance!

How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at

What are your shipping rates?
Our shipping is free! 

Which countries do you ship to?
We ship worldwide. However, if any issues arise with processing or shipping due to your country, we will inform you and make necessary changes to your order.

How can I change my Shipping Address?
You may contact us at and we’ll accommodate your request if it is not shipped yet.

Can I deliver to another address, other than my card billing address?
Yes, the delivery address can be different than the billing address.

How is my order shipped?
The orders are shipped all days excluding weekends and holidays. They are sent via air transit, then via a local courier for delivery to your door.